Help Center
Find answers to common questions and get support for Base Names registration and management.
Smart Contracts
View verified contracts on Basescan
Learn More →Discord Community
Join our community for support and updates
Learn More →Documentation
Technical documentation and guides
Learn More →Contact Support
Email us for direct assistance
Learn More →Frequently Asked Questions
Getting Started
Q:What are Base Names?
Base Names are human-readable domain names built on Base L2 blockchain. Instead of using complex wallet addresses like 0x1234..., you can use simple names like 'alice.base' for transactions and identification.
Q:How do I register a domain?
Connect your wallet, search for an available domain, check the price, and complete the registration transaction. The domain will be minted as an NFT to your wallet.
Q:What wallets are supported?
We support all major Ethereum wallets including MetaMask, Coinbase Wallet, WalletConnect, and others through our RainbowKit integration.
Registration
Q:How much does registration cost?
4+ character domains cost 0.01 ETH (~$25), 3-character domains cost 0.05 ETH (~$125), and premium 1-2 character domains cost 0.1 ETH (~$250) per year.
Q:How long do registrations last?
All registrations are for 1 year. You'll need to renew your domain before it expires to maintain ownership.
Q:Can I register multiple domains?
Yes! You can register as many domains as you want. Each domain is a separate NFT that you own.
Technical
Q:What network should I use?
Base Names run on Base Mainnet (Chain ID: 8453). Make sure your wallet is connected to the correct network before registering.
Q:Are the contracts verified?
Yes, all contracts are verified on Basescan. You can view them at the addresses listed in our footer.
Q:Can I transfer my domain?
Yes, domains are NFTs and can be transferred like any other NFT through your wallet or NFT marketplaces.
Troubleshooting
Q:Transaction failed - what happened?
Common causes: insufficient ETH for gas fees, domain already taken, or network congestion. Check your wallet and try again with higher gas.
Q:Domain not showing in my wallet?
NFTs may take a few minutes to appear. Make sure you're on Base network and refresh your wallet. The domain ownership is recorded on-chain immediately.
Q:Can't connect my wallet?
Clear your browser cache, disable ad blockers, and ensure your wallet extension is updated. Try switching to a different browser if issues persist.
Still Need Help?
Our support team is here to assist you with any questions or issues.